



We keep our prices low by keeping things simple
Policy

Explanation
All Inventory Is Brand New

We do not sell used or pre-owned furniture


No Returns / No Exchanges
Our pricing reflects final-sale liquidation deals. Please inspect before purchase
What You Need to Know Before Shopping:


First Come, First Served
We do not hold or reserve items — payment secures the deal




In-Store Pickup Only Follow Us for Fresh Drops
We do not ship. Bring a vehicle or arrange pickup the same day. New deals land on the warehouse floor and Facebook page — turn notifications on to catch them first.
Frequently Asked Questions:


Q: Are your items used?
A: No. Everything we sell is new stock from liquidation, closeout, or overstock inventory.


Q: Can I pay online or reserve?
A: Deals move fast. To keep it fair and simple, all purchases are in-store only, no holds.


Q: Do you offer delivery?
A: At the moment, pickup is required. Some customers bring their own movers or rent a truck from nearby services.


Q: Will items be restocked?
A: Most items are one time buys. If you see something you like grab it before someone else does.
Come See It in Person - Deals Hit the Warehouse Before They Hit the Internet
We post lots of deals on Facebook that may sell before they ever hit the website


All items, including large furniture, are packed in secure cartons and guaranteed to arrive in excellent condition. Shipments are fully insured.
Standard Shipping: Loc Selected parcel services (UPS, DHL, FedEx, or USPS) deliver to your home or business, placing items at the front door or workplace area. Weight and size restrictions apply, and not all items can be shipped this way.
Standard Shipping: Truck Freight/Common Carrier Large or heavy furniture is delivered by trucking companies (common carriers) or local delivery providers to the curbside only, during business hours (8am-5pm, Monday to Friday) by appointment. Ensure you have help to move the furniture.
Special Delivery Arrangements Rural areas or locations with restricted access may require special arrangements and additional fees. Examples include areas needing smaller trucks or islands accessible only by boat.
Q. How will my order ship?
FREQUENTLY ASKED QUESTIONS Option 1




Q. Do you offer White Glove or Inside delivery?
Q. When will I receive my order?
AAA PLUS HOME’s standard form of delivery is "Curb Side Delivery," typically to the entrance of your ground-level home or apartment building. For upgrades to White Glove Delivery or Inside Delivery, please contact us at by Email, Phone, or Text for pricing and availability in your area. Currently, these services are only available in metro Atlanta.
White Glove Delivery or Inside Delivery offers premier service on select products, including placement into your room of choice, delivery up to two flights of stairs, unpacking, debris removal, and limited product setup. Additional fees apply, and upgrades must be arranged with our Customer Service Department before placing your order.
A. After placing your order, you'll be contacted with specific shipping details and to schedule delivery if needed. Some products are available for next-day shipment, and we aim to ship orders within 1-2 days from the warehouse. Occasionally, items may sell out and become back-ordered. Shipping times vary by manufacture. If an item is out of stock, we'll provide an estimated shipping date. Expect about 1 week of transit time once your order leaves the warehouse. These times are guidelines and not guaranteed. Please call for lead times on the products you're considering.


All items, including large furniture, are packed in secure cartons and guaranteed to arrive in excellent condition. Shipments are fully insured.
Standard Shipping: Loc Selected parcel services (UPS, DHL, FedEx, or USPS) deliver to your home or business, placing items at the front door or workplace area. Weight and size restrictions apply, and not all items can be shipped this way.
Standard Shipping: Truck Freight/Common Carrier Large or heavy furniture is delivered by trucking companies (common carriers) or local delivery providers to the curbside only, during business hours (8am-5pm, Monday to Friday) by appointment. Ensure you have help to move the furniture.
Special Delivery Arrangements Rural areas or locations with restricted access may require special arrangements and additional fees. Examples include areas needing smaller trucks or islands accessible only by boat.
Q. What is AAA PLUS HOME Warranty Policy?




Q. What is AAA PLUS HOME return and refund policy?
Q. What is the AAA PLUS HOME cancellation policy?
A. We cannot issue a full refund for cancellations or returns once merchandise has shipped. Unauthorized shipment refusals will incur a return policy fee. Our return policy includes a 15% restocking fee (pending inspection) plus actual inbound and outbound shipping charges. These apply regardless of Free Shipping promotions or flat rate shipping. Products must be in original packaging and brand new condition. Contact us at by Email for return authorization. Returns are accepted within 14 days of delivery.
We do not profit from returns; shipping charges reflect actual costs from the shipping company. For product information, contact us and we'll assist you.
*Note: We do not accept returns on mattresses,. For damage issues, see our damage policy.
Upon cancellation, you'll receive a confirmation email. If you don't receive it shortly, contact AAA PLUS Home Customer Support. Save the confirmation email as proof of cancellation.
A. If we can cancel your order before it is processed by our warehouses (usually within 24 hours of ordering), there is no cancellation fee. Otherwise, a 15% restocking fee will apply. For any changes, contact us as soon as possible by phone or email. If the order has already shipped, please refer to our return policy.


Q. What if the items do not fit inside my place?
Please check the item's measurements against your door openings, hallways, stairways, and ceiling height before ordering. If you need to return items for this reason, refer to our return policy.


Q. What happens in the unlikely event my product is damaged?
If your carton is slightly damaged, note the details on the Proof of Delivery (POD) form and accept the carton for further inspection. If the damage is significant, refuse the damaged cartons and email / Text us immediately or support@aaaplushome.com.
*Digital photos of the merchandise and packaging are usually required. Keep the original box/packaging for claim processing.
Inspect boxes upon delivery. If damage is not noted on the delivery receipt, we are not responsible for replacements or repairs. For concealed damage, report issues within 10 days of delivery. Typically, we will request photos and a detailed description to process the claim. Depending on the issue, we will either send replacement parts or arrange for a Furniture Medic professional to repair it.


Q. Is the color or finish I see on my screen accurate?
All photos on our website are color-matched to the actual product. However, display settings on monitors and printers can vary, so consider any color printout as an estimate rather than an exact match.


Q. Do you have a showroom or do you know where I can see the furniture in person?
We are an online retailer only and do not have a showroom or store. Although we sell brand name items, we do not have information on their availability in local stores.


Q. For California residents: Proposition 65 Label
California Proposition 65 mandates warning labels on products containing any of the hundreds of listed possible carcinogens. The warning reads: WARNING: This product contains a chemical known to the State of California to cause cancer or birth defects or other reproductive harm. As we carry various brands and products, this warning applies to all items shipped to California.
Contact Us
Phone: 770-430-1680
Warehouse Address:
5555 Oakbrook Parkway, Suite 525, Norcross 30093
Email: hello@aaaplushome.com
Business Hours:
Mon-Sat: 9:00am to 6pm
Sun: 11am to 6pm
Holiday Closures:
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
